Welcome to Serenity MedSpa. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website (https://SerenityMedSpaCO.com) (the “Website”) and/or engage with our services.
We may collect the following types of personal information:
Contact information: such as your name, email address, phone number, postal address when you fill out a form or book a service.
Service details: the treatments or services you request, your preferences, and any comments or feedback you provide.
Billing & payment information: if you book or purchase a service, we may collect payment details (though note: you should ensure whether you store credit-card data or use a third-party payment processor).
Usage information: details of how you interact with our Website, including your IP address, browser type, device information, pages viewed, time spent, referral source.
Cookies and similar technologies: we may use cookies, web beacons, or other tracking technologies to personalise your experience, analyse usage and improve our Website.
We use your personal information for the following purposes:
To provide and manage our services (booking, appointments, confirmations, follow-ups).
To respond to your enquiries, requests or feedback.
To send you marketing communications (if you have opted in) about our services, special offers or promotions.
To personalise your experience and show you content relevant to your interests.
To operate, maintain, troubleshoot and improve our Website and services.
To comply with legal obligations and protect our rights, property or safety (and those of others).
We may share your information in these circumstances:
With service providers, contractors or partners who assist us in operating our Website or delivering services (e.g., payment processors, booking systems, analytics providers).
With your consent, or as you direct.
If required by law, regulation, legal process, or to protect our rights or safety, or the rights or safety of others.
In connection with a business transaction (such as merger, acquisition, reorganisation, sale of assets) in which case your information may be transferred as part of that transaction.
Depending on your local law, you may have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information (subject to legal or contractual restrictions).
Opt-out of marketing communications at any time (for example via the unsubscribe link or by contacting us).
Set browser controls or use cookie-preference settings to limit certain tracking technologies (though limiting cookies may affect your experience on our Website).
We use cookies and similar technologies to gather usage information and to improve and personalise your experience. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impact the functionality of the Website.
We take commercially reasonable steps to protect your personal information from unauthorised access, use, alteration or disclosure. However, no internet or electronic transmission is completely secure.
We retain your personal information for as long as needed to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
If you access our Website from outside the country where we operate, your personal information may be transferred to, stored and processed in a country other than your own. By using our Website and providing information, you consent to such transfer.
Our Website and services are not directed to children under the age of [ 16/18 — choose your threshold based on your jurisdiction]. We do not knowingly collect personal information from children under that age. If we become aware that we have collected such information, we will take steps to delete it.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about our privacy practices.
If you have any questions or requests regarding this Privacy Policy or about your personal information, please contact us at:
Email: info@SerenityMedSpaCO.com
Address: 4262 Royal Pine Dr Ste. 100
Colorado Springs, CO 80920
Phone: 719-596-2477
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